Orders

KLARNA

Klarna purchases are subject to Lavish Fix's standard Return Policy of Store Credit Only for items returned within 7 days of fulfillment. 

If you've returned your order - partial or full - and you haven't paid off all of your Klarna installments, then you will continue to pay off those installments until they are complete for the full purchase amount, and you will receive an E-Gift Card for the full amount of the item(s) being returned.

Please Note that Preorders, E-Gift Cards, International Orders and Orders that fall below $35 and above $1,000 DO NOT qualify for Klarna Payments.

For More Details, please visit our Returns Center on Our Website.

If you have any questions about payments made with Klarna, please contact Klarna Customer Service.

PRE-ORDERS 

If you decide to Preorder an item on our website, please note the following:

  • Payment is charged immediately at checkout not when the item ships
  • Preordering is voluntary and if at any time you would like to cancel your Preorder for a full refund to method of payment, please do so prior to shipment announcement on our website.
  • If you need to cancel your Preorder or Update in any way, please email our Customer Care team at support@lavishfix.com.
  • If you are ordering a Preorder item with an In-Stock item, you will only be charged Shipping once. We will not charge you again once your Preorder has shipped.
  • For Returns on Preorders, you have 7 days from the day the order has shipped - not the date on the original invoice as this is the Order date.
  • If at any time you need further details, please contact us at the above email and we will be happy to assist!
  • These are Special Ordered directly from our Vendors for Lavish Fix exclusively. Preorders can take anywhere from 1-8 weeks depending on the fabric, manufacturing, quantity and details of the item.
  • The date listed on the Preorder page is an approximation communicated by our manufacturer and we only update as more information is provided. If you do not see an update, then we do not have further information at this time.
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